Privacy Policy

This privacy policy describes how Visionary Web collects, uses, and shares personal information of users of our website, visionaryweb.co.uk. Please read this notice carefully.

1. Information We Collect

We collect the following types of information:

  • Information You Provide Directly: We collect information you provide directly to us, such as your name, email address, phone number, and any other information you provide when you fill out a contact form, book a strategy call, or subscribe to our services.
  • Information Automatically Collected: We automatically collect certain information about your use of our website, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We may use cookies, web beacons, and other tracking technologies to collect this information.
  • Payment Information: When you subscribe to our services, we collect payment information, such as your credit card number or other payment details. This information is processed by our third-party payment processor and is not stored on our servers.
2. How We Use Your Information

We use your information for the following purposes:

  • To Provide and Improve Our Services: We use your information to provide and improve our services, including our DIY website platform, full-service web design, and digital marketing services.
  • To Communicate with You: We use your information to communicate with you, such as to respond to your inquiries, provide customer support, and send you updates about our services.
  • To Personalize Your Experience: We use your information to personalize your experience on our website, such as by showing you content that is relevant to your interests.
  • To Market Our Services: We use your information to market our services to you, such as by sending you promotional emails or showing you targeted ads on social media.
  • To Comply with Legal Obligations: We may use your information to comply with legal obligations, such as to respond to a subpoena or court order.
3. How We Share Your Information

We may share your information with the following types of third parties:

  • Service Providers: We share your information with service providers who help us operate our business, such as our payment processor, hosting provider, and email marketing provider.
  • Business Partners: We may share your information with business partners who offer products or services that may be of interest to you.
  • Legal Authorities: We may share your information with legal authorities if we are required to do so by law or legal process.

We may also share aggregated or anonymized information that does not directly identify you.

4. Cookies and Other Tracking Technologies

We use cookies and other tracking technologies to collect information about your use of our website. Cookies are small text files that are stored on your computer or mobile device when you visit a website.

We use cookies for the following purposes:

  • To remember your preferences: Cookies can remember your preferences, such as your language or location.
  • To track your activity: Cookies can track your activity on our website, such as the pages you visit and the links you click.
  • To personalize your experience: Cookies can personalize your experience on our website, such as by showing you content that is relevant to your interests.
  • To market our services: Cookies can be used to market our services to you, such as by showing you targeted ads on social media.

You can control cookies through your browser settings. However, if you disable cookies, you may not be able to use all of the features of our website.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

  • Using encryption to protect your information when it is transmitted over the Internet.
  • Storing your information on secure servers.
  • Limiting access to your information to authorized personnel.

However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

6. Data Retention

We retain your information for as long as necessary to provide you with our services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

You have the following rights with respect to your information:

  • Access: You have the right to access the information we have about you.
  • Correction: You have the right to correct any inaccurate or incomplete information we have about you.
  • Deletion: You have the right to request that we delete your information.
  • Objection: You have the right to object to our use of your information.
  • Restriction: You have the right to restrict our use of your information.
  • Portability: You have the right to receive your information in a portable format.

To exercise these rights, please contact us using the contact information below.

8. Children’s Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us using the contact information below.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will post any changes on our website. Your continued use of our website after we post any changes constitutes your acceptance of the new privacy policy.

10. Contact Us

If you have any questions about this privacy policy, please contact us via the contact form available on our website.